Terms and Conditions and Grievance Redressal Policy
By accessing the Site or Service and/or by clicking "I agree", you agree to be bound by these Terms.
You hereby represent and warrant to the Company that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the following terms and conditions. While individuals under the age of 18 may utilize the Service of the site, they shall do so only with the involvement & guidance of their parents and / or legal guardians, under such Parent /Legal guardian’s registered account .
You agree to register prior to uploading any content and / or comment and any other use or services of this site and provide your details including but not limited to complete name, age, email address, residential address, contact number.
Please read this Agreement carefully.
You are advised to regularly check for any amendments or updates to the terms and conditions from time to time.
Your use of and access to such sites, services, applications, and tools are subject to any and all terms, agreements, or policies applicable to them.
Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.
"Site"or "MyGromorCenter.com" means the retail outlets owned and operated by Coromandel International limited , which provides a venue to the users of MyGromorCenter.com to order the products listed / displayed at the site.
"Customer" / "Buyer" shall mean the person or any legal entity who accepts the usage of site MyGromorCenter.com by placing an order for and or purchases any products from Coromandel International limited’s retail outlets.
"User/You" means and includes you and/or any person or an entity including Vendor/Seller using or accessing the services provided on this Site and any person who access or avail this site of the Company for the purpose of hosting, publishing, sharing, transacting, displaying or uploading information or views and includes other persons jointly participating in using the Site.
"Product/s" connotes the goods, services promoted / displayed on the Site and available for online ordering from Coromandel International Limited’s retail outlets.
This Website is only a venue where Users may place order from Coromandel international Limited’s retail outlets. The products / services shown in the website along with the prices are only indicative in nature. Customer can select a agri input and may place the order through the website. The order thus placed will be served by Coromandel retail outlets which are nearer to the customer location. The reserves the right to change or modify the orders, and supply of orders is solely subject to the discretion of the company. The customer placing the order must ensure to pay the cash against the delivery of agri inputs ordered by him / her. Order placed through the site will be confirmed for availability and the final price before delivery by the company executive either through phone or SMS to the customers’ mobile number.
Customer need to pay the delivery charges as prescribed in the order format in the site.
You further agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
The Site is a channel of communication whereby the Users can order items or services. MyGromorCenter.com is only providing a platform for communication.
Coromandel international limited is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items, which are out of stock, back ordered, returned undelivered or otherwise unavailable.
All items are offered only for a restricted time and only for the available supply/till stock lasts.
MyGromorCenter.com accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
MyGromorCenter.com is not responsible and shall not be responsible for any non-performance or breach of any contract entered into between Users.
All orders shall be pre-approved with an acceptable method of payment as established by MyGromorCenter.com which may call for and require additional verification or information.
The address at which delivery of the product ordered by you are to be made should be correct and proper in all respects.
After the receipt of order from the Buyer, the retail outlet shall arrange for the delivery of the product to the buyer at the shipping address provided by the Buyer.
Any and all orders placed by you on this Site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway.
Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
The agreement between you and MyGromorCenter.com is subject to the following terms and conditions:
1. The User certifies that he/she is at least 18 (eighteen) years of age.
2. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted or your login through other group or related ID. By using the ordering services of MyGromorCenter.com you agree to be bound by the Terms and Conditions.
3. All prices, unless indicated otherwise are in Indian Rupees.
4. By indicating User's acceptance to purchase any product or service offered on the site, user is obligated to complete such transactions after making payment. Users shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.
5. MyGromorCenter.com is neither responsible for any non-performance or breach of any contract entered into between Users nor make any representation or Warranty as to the attributes (such as quality, worth, marketability, etc.) of the products or services proposed to be sold or offered to be sold or purchased by the buyer, on the Website.
6. You are advised to independently verify the bona fides of any particular product / services that you choose to deal with on the Website and use your best judgment in that behalf MyGromorCenter.com, accepts no liability for any errors or omissions, whether on behalf of itself or its Sellers or third parties.
7. Pricing on any product(s) as is reflected on the Website may due to some technical issue, typographical error or product information published may be incorrectly reflected. Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified thru e mail or telephone.
9. MyGromorCenter.com is not responsible for non-delivery, unsatisfactory or delayed performance of services or damages or delays as a result of items which are out of stock, back ordered or otherwise unavailable. All items are offered only for a restricted time and only for the available supply. Any request for cancellations of orders once duly placed on the site, shall not be entertained.
10. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from you.
11. Shipment/delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with MyGromorCenter.com. In case of COD (cash on delivery) orders, the expected delivery time shall be calculated from the date of placing the order. The Shipment /Delivery time is an approximate time mentioned by the against each order. MyGromorCenter.com shall not be liable for any delay / non-delivery of purchased goods due to any force majeure event including but not limited to flood, fire, wars, acts of God or any event beyond the control of Coromandel International limited .
12. Notwithstanding anything contained herein, MyGromorCenter.com acts only as booking agent to facilitate / integrate transactions between the Buyers and Coromandel International Limited’s retail outlets through various platforms (online web store, print ads, call centre, mail order catalogues, SMS etc.) and shall in no way be responsible for any quality of product, replacement, damages, additional cost, losses, expenses and/or taxes incurred by Users qua the products. In no event shall Coromandel international limited , its directors, officials, representatives and employees are liable for any damages relating to products sold through its various platforms including but not limited to MyGromorCenter.com.
13. Presently, the browsing and ordering service(s) of MyGromorCenter.com are being offered free of cost. However, Coromandel international Limited reserves the right to charge a fee for any or such facilities.
14. The User agrees to use the services provided by Coromandel international Limited , its affiliates, consultants and contracted companies, for lawful purposes only.
15. The User agrees not to make any bulk purchase to indulge into any reseller activities. In case of any such instances, Coromandel international Limited reserves all rights to cancel the current and future orders and block the concerned User account.
16. The User agrees to provide authentic and true information. Coromandel international Limited reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found to be false, not to be true (wholly or partly), Coromandel international Limited shall in its sole discretion reject the registration and debar the User from using the Services available on its website, and / or other affiliated websites without prior intimation whatsoever.
17. Coromandel international Limited will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the Vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.
18. Partial delivery of product needs to be reported within 24 hrs of receipt of the product.
19. Cancellation on user's request, may not be allowed, subject to the specific terms and conditions applicable to the type of product or service purchased.
20. All order/sub orders cancelled will be refunded
21. Delivery of orders would be done address specific not person/time specific.
23. For reported defects on products with manufacturer's warranty the customer needs to contact the relevant service center of the manufacturer, respectively. Coromandel international Limited shall not be held responsible for any refund claim in such a case from the customer.
25. MyGromorCenter.com reserves the right to cancel any order placed which is not available, out of stock or in short supply.
26. Octroi charges may be levied on some products displayed on the site .These charges shall are not refundable and shall be borne by the customer. In the event of cancellation of the order the ,Octroi charges levied shall not be refunded.
28. MyGromorCenter.com reserves the right to send transactional emails and SMS's related to any order placed by a customer and the customer agrees that the same will not tantamount to spam. By submitting your mobile number, you agree to receive calls/SMS's from MyGromorCenter.com or its authorized representative, irrespective of your registration on Do Not Disturb (DND) with your telecom service provider.
29. You agree to receive calls from MyGromorCenter.com and its agents, merchants, courier partners seeking clarification/information regarding your order and any other related information as and when required and disclaim any liability of MygromorCenter.com in this regard.
Reviews, comments and other content
Users of our website may post reviews, comments and other content; as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". In case a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content, MyGromorCenter.com reserves the right to remove, refuse, delete or edit any content that violates these Conditions of use and, or terminate your permission to access or use our website.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our Vendors or suppliers, MyGromorCenter.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. MyGromorCenter.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed.
Products Description and Pricing
Before placing an order you are advised to check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
MyGromorCenter.com, will attempt to be as accurate as reasonably possible while providing Product descriptions and pricings. However, MyGromorCenter.com do not warrant that descriptions or other content or prices related to the Products or other information and content contained in this website is accurate, complete, reliable, current, or error-free. If a Product showcased on this website is found by You not to be as described, upon receipt of the same in pursuance to placing an order on the Seller through the Site, your sole remedy is to return it in unused (seal intact) condition to the Seller. In the event if the payment has been processed by VendorSeller for the returned Product(s), the refund amount shall be given back to you and the same shall be duly notified to by email to your email address or phone number provided at the time of registration.
Charges displayed on the site includes only the cost of the product., Service fee for payment, facilitation fee and shipping charges will be levied/charged extra as applicable.. Similarly for any applicable refunds the full amount, which has been charged, is refunded.
All prices and availability of products are subject to change without prior notice at the sole discretion of MyGromorCenter.com
Disclaimer Of Warranties/Limitation Of Liability
User acknowledges that through this site, Coromandel International Limited merely acts as a facilitator, in order to facilitate highest quality services to the users. Coromandel International Limited does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavour to ensure user fullest satisfaction.
Coromandel International Limited is not liable for any claims against lack or deficiency of services; non-fulfillment or unsatisfactory fulfillment of products and services purchased by user from the third party. Thus, Coromandel International Limited shall not have any liability whatsoever for any aspect of the arrangements between the users of the site as regards the standards of products and services. In no event shall Coromandel International Limited be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the products and services; (b) the cost of procurement of substitute products and services; (c) unauthorized access to or alteration of the user's transmissions or data; (d) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the website.
Coromandel International Limited shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Ccoromandel International Limited’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.
The clause shall survive the termination or expiry of this agreement.
Registration of the User on the Website is Mandatory. The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and user id, and shall be fully responsible for all activities that occur by use of such password or user id. Further, the User agrees not to use any other party's under ID and Password for any purpose whatsoever without proper authorization from such party.
User are responsible for the security of User's password and for all transactions undertaken using User's password through our service. User confirms that he/she is the authorized holder of the credit card or the original account holder used in the transactions under this Site.coromandel international limited will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of user's ID/password/credit card number/account details number for using MyGromorCenter.com Services.
The user also agrees and undertakes to immediately notify MyGromorCenter.com of any unauthorized use of the user's password or user ID and to ensure that the user logs off at the end of each session at the website. MyGromorCenter.com shall not be responsible for any, direct or indirect, loss or damage arising out of the user's failure to comply with this requirement.
The User also agrees to:
(a) provide true, accurate and complete information about himself and his beneficiaries as prompted by the registration form ("Registration Data") on the Website; and
(b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If the User provides any information that is untrue, inaccurate, not current or incomplete or MyGromorCenter.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete MyGromorCenter.com shall have a right to suspend or terminate User's registration and refuse any and all current or future use of the Website and/or any Service.
Furthermore, the User grants www.mygromorcenter.com the right to disclose to third parties Registration Data to the extent necessary for the purpose of carrying out the Services.
You agree that you shall not host, display, upload, modify, publish, transmit, update or share any information on the Site, that
(a) belongs to another person and to which you do not have any right to;
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
(c) harm minors in any way;
(d) infringes any patent, trademark, copyright or other proprietary rights;
(e) violates any law for the time being in force;
(f) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(g) impersonate another person;
(h) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
(i) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
You shall indemnify and hold harmless to Coromandel International Limited and (as applicable), subsidiaries, affiliates, third-parties and their respective officers, directors, agents, and employees, from any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon the use of User's actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfilment of any of its obligations under this Agreement or arising out of the User's infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights.
This clause shall survive the expiry or termination of this Agreement.
None of the provisions of this Agreement, terms and conditions, notices or the right to use the Website by the User contained herein or any other section or pages of the Website and/or the Linked Sites, shall be deemed to constitute a partnership between the User and Coromandel International Limited and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way. It may be noted, however, that if by using the Website, the User authorizes Coromandel International Limited and its agents to access third party sites designated by them or on their behalf for retrieving requested information, the User shall be deemed to have appointed Coromandel International Limited and its agents as their agent for this purpose.
The Terms and Conditions, together with any terms and conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this site.
The headings and sub-headings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Service or the right to use the Website by the User contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.
Communication with Users
Coromandel International Limited reserves the right to communicate with Users regarding this site and User's use of this site or any product or service purchased by User on this site.
Coromandel International Limited shall have no liability to you for any interruption or delay, to access the Site irrespective of the cause.
This agreement and each TOS shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts of Hyderabad.
Notice of Copyright Infringement
Coromandel International Limited is not liable for any infringement of copyright arising out of materials posted on or transmitted through the site, or items advertised on the site, by end users or any other third parties. Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature addressed to Grievance Officer at email@example.com or write at the following address:
Coromandel international Limited,
1-2-10, Sardar Patel road,
Opp to parade Ground,
Pin: 500 003.
request you to please provide the following information in your complaint:-
(a) A physical or electronic signature of a person authorized to act on behalf of the copyright owner for the purposes of the complaint.
(b) Identification of the copyrighted work claimed to have been infringed.
(c) Identification of the material on our website that is claimed to be infringing or to be the subject of infringing activity.
(d) The address, telephone number or e-mail address of the complaining party.
(e) A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law.
(f) A statement, under penalty of perjury, that the information in the notice of copyright infringement is accurate, and that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.
Copyright ©2015 Coromandel International limited . All rights reserved.
This disclaimer/terms of service notification is subject to change without notice.
We do not share the contact details and other information of our customers anywhere . All the information is secured with us on our servers.